Last updated: February 25, 2026

PokerOps Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and PokerOps ("PokerOps," "we," "our," or "us") governing access to and use of the PokerOps software platform, websites, APIs, and related services (collectively, the "Service"). The Service is designed for organizations that manage poker tournaments, league events, and related operational workflows.

By creating an account, accepting an invitation, accessing the Service, or otherwise using the Service, you confirm that you have read, understood, and agreed to these Terms. If you are accepting these Terms on behalf of a company, club, or other legal entity (an "Organization"), you represent and warrant that you have authority to bind that Organization and its users to these Terms. In that case, "you" and "your" refer to that Organization.

If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

1.1 Agreement scope. These Terms apply to all users who access the Service, including Organization owners, administrators, staff members, and invited team members.

1.2 Eligibility. You may use the Service only if you can form a legally binding contract under applicable law. You represent that you are at least the age of majority where you operate and that your use of the Service is lawful in your jurisdiction.

1.3 Supplemental terms. Certain features or modules may be subject to additional terms, notices, or policies. Where those terms conflict with these Terms, the supplemental terms control only for that specific feature.

1.4 Privacy Policy. Our Privacy Policy describes how we process personal data for Service administration and security. By using the Service, you acknowledge that processing.

2. Service Description

2.1 Platform purpose. PokerOps is a multi-tenant software-as-a-service platform for poker tournament operations. Core capabilities may include player registration workflows, blind structure configuration and management, table and seating assignments, tournament progress controls, team management, messaging integrations, and related reporting.

2.2 Multi-tenant architecture. The Service is organized by distinct Organizations. Each Organization operates in a logically isolated tenant environment. Access rights, user membership, and tournament data are scoped to each Organization.

2.3 No gambling operation by PokerOps. PokerOps provides software tooling only. PokerOps is not a casino, cardroom operator, bookmaker, payment processor for wagering activity, legal advisor, or regulator. You are solely responsible for ensuring your tournaments and related activities comply with all applicable gaming, licensing, tax, anti-money-laundering, consumer protection, and other legal obligations.

2.4 Feature availability. Features may vary by plan tier, technical compatibility, and regional restrictions. We may add, modify, or retire features over time in accordance with these Terms.

3. Accounts and Organization Responsibilities

3.1 Organization ownership. The individual or entity that creates an Organization is initially responsible for account administration, subscription and billing arrangements, user management, and data governance for that Organization.

3.2 User access controls. You must keep account credentials and magic-link access methods secure, use strong internal access controls, and promptly revoke access for personnel who should no longer have access.

3.3 Accuracy of information. You agree to provide accurate registration details and keep account information current, including administrative contacts and notification email addresses.

3.4 Responsibility for user actions. You are responsible for all actions taken through your Organization account, including actions by invited users, staff, or contractors.

3.5 Subdomain and tenant separation. Your Organization may be associated with a specific subdomain or identifier. You may not impersonate another Organization, attempt to access another tenant, or circumvent tenant boundaries.

3.6 Compliance duties. You are responsible for internal policies, participant consent collection, age checks, and lawful basis for collecting and processing player information.

4. Acceptable Use

4.1 Lawful use only. You may use the Service only for lawful purposes and in compliance with applicable laws and regulations.

4.2 Prohibited conduct. You must not, and must not permit any user to:

• Use the Service to facilitate illegal gambling, fraud, money laundering, sanctions violations, or any criminal activity.
• Harass, threaten, discriminate against, or abuse players, staff, or other users.
• Upload or transmit content that is unlawful, defamatory, obscene, infringing, or otherwise harmful.
• Attempt to gain unauthorized access to systems, accounts, APIs, or data.
• Interfere with Service operations, perform denial-of-service activities, or bypass usage limits.
• Reverse engineer, decompile, disassemble, scrape at scale, or derive source code except where required by non-waivable law.
• Remove or alter proprietary notices, trademarks, or legal notices.
• Use the Service to build a competing service using copied features, data extraction, or automated misuse.

4.3 Enforcement. We may investigate suspected violations and may suspend or terminate access where we reasonably believe misconduct has occurred.

5. Player Data and Data Processing Roles

5.1 Controller and processor relationship. For player and participant data that your Organization uploads or enters into the Service ("Organization Data"), your Organization acts as the data controller (or equivalent legal role), and PokerOps acts as a data processor acting on your instructions, except where we process data for our own legitimate operational purposes (such as security, abuse prevention, and legal compliance).

5.2 Your obligations as controller. You are responsible for providing required notices, obtaining valid consent where necessary, responding to data subject requests, and ensuring you have a lawful basis to process personal data.

5.3 Data minimization. You agree to collect and store only data reasonably necessary for tournament operations and legal compliance.

5.4 Sensitive data. Unless expressly authorized in writing by PokerOps, you must not store special categories of personal data or highly sensitive government credentials beyond what is strictly required under applicable law.

5.5 Processing instructions. You authorize PokerOps to process Organization Data to provide, secure, maintain, and improve the Service, and to comply with legal obligations.

6. Intellectual Property and Ownership

6.1 PokerOps property. PokerOps and its licensors own all right, title, and interest in and to the Service, including software, code, architecture, interfaces, designs, trademarks, logos, documentation, and derivative works.

6.2 Your data ownership. As between the parties, you retain ownership of Organization Data that you submit to the Service.

6.3 License to use Service. Subject to these Terms and payment of applicable fees, PokerOps grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business operations.

6.4 Feedback license. If you provide feedback, ideas, or suggestions, you grant PokerOps a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation.

6.5 Reservation of rights. All rights not expressly granted are reserved by PokerOps and its licensors.

7. Service Availability and Support

7.1 Reasonable efforts. We use commercially reasonable efforts to maintain Service availability, reliability, and security.

7.2 No guaranteed uptime. The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, error-free operation, or that all defects will be corrected.

7.3 Maintenance and changes. We may perform scheduled or emergency maintenance, deploy updates, and change infrastructure. We will attempt to minimize disruption where reasonably practicable.

7.4 Third-party dependencies. Certain functionality depends on third-party services (for example, cloud hosting, messaging channels, and email delivery). Their outages or restrictions may impact Service availability.

7.5 Support scope. Standard support is provided through designated channels. Response times are targets, not guarantees, unless otherwise agreed in writing.

8. Fees, Billing, and Suspension

8.1 Paid plans. Access to some features may require a paid subscription tier. Applicable pricing, limits, and billing intervals are communicated in your account or order form.

8.2 Payment obligations. You authorize us or our payment providers to charge applicable fees, taxes, and recurring charges. You are responsible for any taxes not based on PokerOps net income.

8.3 Late or failed payment. If payment fails or remains overdue, we may suspend access to paid features or the entire Service after reasonable notice, unless prohibited by law.

8.4 Plan changes. You may upgrade or downgrade where technically available. Changes may take effect immediately or at the next billing cycle as stated at the time of change.

8.5 No refund policy unless required. Fees are generally non-refundable unless otherwise stated in writing or required by applicable law.

9. Limitation of Liability

9.1 Indirect damages exclusion. To the maximum extent permitted by law, PokerOps and its affiliates, officers, employees, and licensors are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, goodwill, business opportunity, data, or anticipated savings.

9.2 Aggregate liability cap. To the maximum extent permitted by law, PokerOps total aggregate liability arising out of or related to the Service or these Terms will not exceed the greater of: (a) the total fees paid by your Organization to PokerOps for the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD 100).

9.3 Risk allocation. The limitations in this section are a fundamental basis of the bargain and apply even if any limited remedy fails of its essential purpose.

9.4 Non-excludable rights. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for willful misconduct where non-waivable.

10. Term, Termination, and Data Export

10.1 Term. These Terms begin when you first accept them or use the Service and continue until terminated.

10.2 Termination by you. You may stop using the Service at any time. Organization owners may request account closure through support channels.

10.3 Termination by PokerOps. We may suspend or terminate access immediately if you materially breach these Terms, create legal risk, fail to pay fees after notice, or misuse the Service.

10.4 Data export assistance. Subject to technical and legal constraints, we will provide a reasonable opportunity for Organization owners to export Organization Data after termination request, within a limited post-termination window communicated at the time of closure.

10.5 Data deletion. After termination and any retention period required by law, we may delete Organization Data from active systems and backups according to our retention practices.

10.6 Surviving provisions. Sections that by nature should survive termination will survive, including ownership, liability limitations, indemnification obligations, payment obligations, and dispute provisions.

11. Changes to Terms

11.1 Right to update. We may revise these Terms from time to time to reflect legal, technical, or business changes.

11.2 Notice period. For material changes, we will provide at least thirty (30) days' notice by email to the primary account contact or through in-product notice before the changes take effect, unless a shorter period is required for legal or security reasons.

11.3 Continued use. If you continue to use the Service after revised Terms take effect, you accept the updated Terms. If you do not agree, you must stop using the Service.

12. Governing Law and Dispute Resolution

12.1 Governing law. These Terms and any non-contractual disputes arising out of or related to them are governed by the laws of the State of Israel, without regard to conflict of laws principles.

12.2 Venue. Unless otherwise required by mandatory law, courts located in Tel Aviv-Yafo, Israel shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

12.3 Injunctive relief. Notwithstanding the foregoing, PokerOps may seek injunctive or equitable relief in any competent court to protect intellectual property, confidential information, or platform security.

12.4 Time limit. To the extent permitted by law, any claim must be brought within one (1) year after the cause of action arises, otherwise it is permanently barred.

13. Contact Information

For legal notices, compliance requests, or questions regarding these Terms, contact:

• Email: support@pokero.ps

If you contact us regarding data protection rights, please include your Organization name, account email, and enough detail for us to process your request.

14. Miscellaneous

14.1 Entire agreement. These Terms, together with any order form and referenced policies, constitute the entire agreement between you and PokerOps regarding the Service and supersede prior understandings on the same subject.

14.2 Assignment. You may not assign or transfer these Terms without our prior written consent. PokerOps may assign these Terms in connection with merger, acquisition, corporate reorganization, or sale of assets.

14.3 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

14.4 No waiver. A party's failure to enforce any provision is not a waiver of future enforcement of that or any other provision.

14.5 Relationship of parties. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

14.6 Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, government actions, or infrastructure failures.

14.7 Language. The English version of these Terms controls unless another version is explicitly stated as controlling in writing.

By using PokerOps, you acknowledge that you have read and understood these Terms and agree to be bound by them.